Catalytic Coaching Online App, Available Now on the ADP Marketplace!

Energage creates Catalytic Coaching Online to Help Companies and Employees have Meaningful Two-Way Career Development Conversations Application available for use on ADP’s Marketplace—the first ever cloud-based app ecosystem for the HCM industry— beginning April 2016 Ellijay, Georgia – April 2016 – Energage today announced the availability of Catalytic Coaching Online for download on ADP® Marketplace … Continue Reading »

Deloitte, Buckingham and Accenture: A Clue Without a Key

By Garold L. Markle   The verdict is finally in. “People hate performance evaluations!  Employees find them demeaning and managers consider them a colossal waste of time.”  I’ve been saying that for twenty years, but it now appears to have become obvious to even the staunchest of traditionalists.  That’s right, the companies who sold you … Continue Reading »

The Employee Iceberg

By: Garold (Gary) L. Markle As an HR generalist in a series of Fortune 500 corporations, I was instructed to treat employees more like “resources” than “humans.” We went to great lengths to focus on “the worker” while avoiding as much as possible anything personal.  What I soon discovered, however, is that when you go … Continue Reading »

Customer Quilt

by Garold L. Markle After fourteen hours of planes, trains and automobiles, along with a smooth but still tedious border crossing, I found myself checking into a small hotel in rural Saskatchewan that was managed by the graduate of a course we’d just completed a month previously in Toronto.  Canalta Hotels is an Energage customer … Continue Reading »

Listen First to Coach Better

Coach Dan’s Corner Great coaching rises above one-way communication where knowledge and wisdom continuously flow from the experienced coach to the team member. Great coaching stems from being an excellent communicator and that must include effective listening. Coaches must first seek to understand where the other person wants to go, so that any advice or … Continue Reading »

Intellectual Inflation

Knowledge is fleeting.  Expertise is temporal.  If your know-how and skills are not continuously improving, you’re in a state of atrophy or decline.

HR: Catbert or Creative Culture Catalyst?

In the popular comic strip, “Dilbert” the character “Catbert” is normally introduced as “the Evil Director of HR.”  As someone who has spent more than thirty years in the Human Resource profession, this has always bothered me.  After all, most HR professionals will tell you that we joined the discipline “because we like people,” or … Continue Reading »

The Power of Praise

  During a performance review, it’s quite common for a direct report to ask you to skip the good stuff and go right to the things they need to change.  This is particularly common with high performers who request you to forget the perfunctory preamble about Strengths and jump directly to the Areas for Improvement. … Continue Reading »

Pay for Performance = The Big Lie

When it comes to the annual ritual of handing out raises, the seemingly sacrosanct touchstone that we refer to as “pay for performance” is either a massive misunderstanding or a big lie.  You don’t pay for performance with base salaries in your organization.  You can’t pay for performance with base salaries in your organization.  Most … Continue Reading »