Coaching for Succession

by Garold L. Markle   Catalytic Coaching, performed properly, is not an administrative add-on.  It is, quite simply, how a manager does her job.  It’s how an employee actively navigates his career.  As such, it is a powerful aid for assisting executives in performing one of their paramount responsibilities – succession planning. Jim Collins says … Continue Reading »

Efficient for You is Scary for Me

by Garold Markle   I recently met with a project team who was trying to increase employee ownership of a new change initiative.  They were tasked with the introduction of a new medical information management system that would greatly enhance efficiency and improve patient experience.  To them, the benefits were so large and obvious that … Continue Reading »

The Hunger Games at Work

by Garold L. Markle   There’s something inherently wrong with the ritual of rating and ranking practiced by some of the world’s largest and most prestigious companies.  Let’s talk about two of the problems here.  First, the negative way it often makes employees feel.  Second, the complete failure of this elaborate and labor intensive process … Continue Reading »

The Great Unraveling of a Grand and Inglorious Tradition

by Garold Markle   The jury has returned.  The verdict is in.  Performance reviews (a.k.a. employee evaluations), as practiced for the past six decades by the vast majority of the Fortune 500, are no longer regarded as viable business practices.  If you’re still doing them, it’s only a matter of time before you feel pressure … Continue Reading »

Deloitte, Buckingham and Accenture: A Clue Without a Key

By Garold L. Markle   The verdict is finally in. “People hate performance evaluations!  Employees find them demeaning and managers consider them a colossal waste of time.”  I’ve been saying that for twenty years, but it now appears to have become obvious to even the staunchest of traditionalists.  That’s right, the companies who sold you … Continue Reading »

The Improvements Keep on Coming to Catalytic Coaching Online!

We are happy to announce the upcoming release of Catalytic Coaching Online, featuring an all-new user interface (UI). Inspired by feedback from users and staff, we designed the new UI to accelerate user adoption, improve usability and increase productivity. We focused on the user experience for all users (managers, employees, and admins) making the product … Continue Reading »

The Good Fortune Effect

by Garold (Gary) Markle Completing my coaching process this year with my top three direct reports revealed an unexpected dividend — a profound feeling of good fortune.  After really digging deep with each person, their strengths and our challenges, my overall feeling is one of both gratitude and optimism. The coaching process has again made … Continue Reading »

Imaginary Dragons

by Garold Markle Sometimes the problem you think you see, is not the problem you actually have. When Carl, the CEO, described to me the difficulties he was having with Theron, his CFO, it sounded pretty bad.  There was no smoking gun, mind you.  Theron was more than competent, having successfully performed his job for … Continue Reading »

The Power of Personalization

  by Garold Markle A key difference between a good coaching session and a breakthrough, life-changing coaching encounter is the degree to which the conversation is personalized to the individual being coached.  The better a manager is at describing current reality and/or future potential in terms that impact the specific individual being addressed, the more … Continue Reading »

Listen First to Coach Better

Coach Dan’s Corner Great coaching rises above one-way communication where knowledge and wisdom continuously flow from the experienced coach to the team member. Great coaching stems from being an excellent communicator and that must include effective listening. Coaches must first seek to understand where the other person wants to go, so that any advice or … Continue Reading »